Marketplace apps are good at bringing you new customers. What's expensive is paying commission on every order from people who already know you and would have ordered anyway.
You don't run a fleet. You don't schedule anyone. Redy calls the courier when the food is ready — a courier from Uber Direct.
Same site, same menu, your real prices. They type an address and Redy shows the live courier quote from Uber Direct before they pay.
The ticket lands on the KDS like any other. When the cook marks it ready, Redy calls the courier. Nobody has to remember.
They walk in, take the bag, and leave. No hire, no car insurance, no scheduling.
A tracking page with your name on it shows each step and the courier's name, with a link to the live map. If the delivery gets cancelled, Redy charges you nothing for it.
A regular you already had places a $45 delivery order. Here's where the money ends up, line by line.
In this example, $8.26 more per order. At 120 delivery orders a month that's $991 — about $11,900 a year, on orders you were already getting.
The example assumes a 25% marketplace commission; real rates vary by app and plan. Redy's fee (from $2.99, by plan) is charged only on deliveries that actually get delivered.
Sometimes they do. And your diner will notice that the delivery line on your page is the real courier quote. Here's the honest answer, which happens to also be the good one: restaurants often raise their prices on marketplace apps to cover the commission. The fee is the part you see. The markup is the part you don't.
$4 cheaper — even though the delivery line reads higher. Say it out loud on your page: our menu is our menu, and the delivery line is what the courier actually costs. Nothing is hidden inside the food price.
Example only: a 20% menu markup on the marketplace side and a $7.99 courier quote on yours. How much restaurants mark up varies, and the real courier quote depends on distance and demand. Taxes and tip are the same on both sides, so they're left out.
The customer pays the courier. You pay the platform fee. There is no third number and no percentage of your food.
Quoted live at checkout before they pay. They see the real number, not an estimate.
Beyond 10 miles the address falls outside the delivery zone and the customer is offered pickup instead.
That's it. No monthly fee for Delivery and no percentage of the ticket.
Courier prices are quoted by Uber Direct and can move with distance, weather and demand — the customer always sees the live number before paying, never after.
Keep DoorDash for discovery if it earns its keep. Move the regulars to your own page, with couriers from Uber Direct, at 0% commission. Delivery is in pilot — Redy turns it on location by location.